Replacement Behavior

Job Aid

Two hands holding a phone with a job aid displayed. Job aid is labeled "Replacement Behaviors Based on Function" and lists out the 4 functions (sensory, escape, attention, and tangible) with corresponding graphics and replacement behaviors.

I designed this job aid to increase behavior intervention plan fidelity and decrease the latency of prompting a replacement behavior.

Behavior therapists are provided with a job aid they can save to their work devices so they can easily access a job aid to following a specific client’s behavior intervention plan.

Audience: Behavior Therapists

Responsibilities: Instructional Design, Job Aid Development, Visual Design, Storyboard, and Mockups

Tools Used: Adobe Illustrator, Microsoft Word

Behavior therapists were observed to implement the incorrect behavior intervention plan for their clients or there was a delay in the behavior intervention plan being implemented.

Behavior therapists are provided with basic training in behavior intervention plans as well as a lengthy document outlining the specifics of the behavior intervention plan.

Supervisors provide frequent on-the-job training, however, there are many times when behaviors do not occur when the supervisor is present resulting in less on-the-job training related to the fidelity of behavior intervention plans.

The Problem

The Solution

After assessing a group of behavior therapists’ behavior intervention plan fidelity, it was determined that the correct replacement behavior was being prompted effectively in 30% of opportunities. I conducted a focus group with a wide range of behavior therapists (senior staff to new hires) to gain more insight. Based on our discussions, behavior therapists expressed that the format of behavior intervention plans was too challenging to navigate when a client engages in severe behaviors.

This job aid was created to provide an easily accessible and easy-to-follow guide to prompting the appropriate replacement behavior for their specific client.

Visual Mockup

Final Design

Results and Takeaways

After deploying this job aid to a group of behavior therapists, behavior intervention plan fidelity improved by 75%. I received positive feedback from behavior therapists and even received requests from clients’ caregivers requesting the job aid for themselves. This job aid allowed behavior therapists and caregivers to be more effective in their behavior intervention strategies thus resulting in more significant behavior change for our clients.